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FAQs

FAQs

WHEN WILL YOU SHIP MY PRODUCTS?
All our products are typically shipped within 2-3 days of payment.

WHEN WILL I RECEIVE MY PRODUCT(S)?

Deliveries usually take between 5-8 working days within the US. 4-5 working days United kingdom and 10-12 days within the EU.

Do to the high volume of orders on our products, combined with custom clearance for certain countries, some deliver can take slightly longer.

WHERE ARE MY PRODUCTS COMING FROM?
We work closely with our global supply chain, with bases in the USA, United Kingdom and Europe.

I ORDERED MULTIPLE ITEMS, WHY DID I ONLY RECEIVE ONE?
When ordering separate items, some items will arrive separately. This is because we have a vast supply chain but rest assured that you will receive your products.

HOW SECURE IS MY PERSONAL INFORMATION?
Vosilla does not and will not disclose any of our customers information.
We use an encrypted checkout process which incorporates SSL security settings to deliver you the safest type of checkout process available online today.

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